1. Where the facilities of Gangothri. Pumps are located?

The facilities and corporate office of Gangothri Pumps is situated in India in a city called Hyderabad, located in the Southern most part of India

2. How to send enquiries for your products?

All the enquiries can be forwarded to Gangothri or to the nearby subsidiary company.

3. What is your normal supply lead time?

Our normal supply lead time is 15 to 30 days from the date of confirmation of order along with payment or copy of L/C

4. What are the accessories and control system you have?

We have all the necessary accessories required for pumps & motors like Cables, Control Boxes, Splicing Kits, valves etc.,

Similarly control system likes Water lever monitors, Pressure control switches; Pressure gauges etc for pumps are also available from our ready stock.

5. What types of fluids that your pumps can handle? (Apart from sewage waste water & Drainage water)

Gangothri Pumps can handle clean, thin, non-aggressive, non-explosive, clear, cold, fresh water without abrasives, solid particles or fibers.

6. What is the maximum fluid temperature that your pump can withstand?

GangothriProducts can with stand a maximum liquid temperature of 33 Degree Centigrade

7. Is it possible to operate the submersible pump / motor in horizontal position?

No, the pumps cannot be operated at horizontal position whereas it can be operated up to 33 Degree inclination.

8. What could be the reasons if the motor gets over heated while running?

Mostly under or over voltage, unbalanced three-phase power, and a loss of insulation resistance; high ambient temperature, high altitudes and lack of ventilation will cause overheating in motors

Very low or high flow rate, more mechanical friction in the pump or motor, high viscosity or specific gravity of the liquid pumped are few other reasons which will cause overheating in motors.

9. What happens if the pump is operated in over / under voltage conditions?

When a pump is operated in a over/under voltage condition, the motor will consume more Amps which results in increase of winding temperature and may lead to motor burnout

10. Does Gangothri produce submersible motors as well?

Yes Gangothri produces Water filled rewindable motors and Resin filled submersible motors as well.

11. Can Gangothri submersible pumps and motors be coupled with any other pumps and motors?

Yes our mounting dimensions are in accordance with NEMA Standard, it can be coupled with any other NEMA Standard pump/motor and vice versa.

12. Do you have motors with Thermal Protector and lightning arrestor?

Yes, Gangothri's Resin filled motors consist of lightning arrestor upto 1.5kw and Thermal overload protector upto 1.1 kW.

Gangothri's water filled submersible motors have thermal overload protector upto 2.2 kW.

13. Will the details be provided about installation, operation & maintenance?

Yes, Gangothri's Installation & Operating manuals supplied with the pump/motor will provide you with complete information.

14. How to troubleshoot in case of any fault in the product?

Troubleshooting information is provided in the Installation and Operating manuals supplied with all the Gangothri's product.

15. How to select a suitable product from your production range to suit the requirement?

Can be selected by using performance catalogue which contain all the necessary technical and performance details